Maná Marketplace Shipping Policy

Maná Marketplace Shipping Policy

  1. Shipping options: We offer two shipping options for works of art purchased from Maná Marketplace: via the Post Office or via Jadlog. Both options are reliable and guarantee the safe delivery of your works.

  2. Posting deadline: The deadline for posting works of art is up to 5 working days from confirmation of payment. This period is necessary for the adequate preparation of the works and to ensure that they are packaged safely and appropriately for transport.

  3. Tracking: Once the artwork is posted, we will send you the tracking code via WhatsApp so you can track the location and delivery status. This way, you will have complete visibility and peace of mind regarding the sending of your work.

  4. Free shipping: Maná Marketplace offers free shipping for all deliveries made in Brazil. Regardless of the destination location, you will not incur additional shipping costs for your work of art. Our goal is to ensure your shopping experience is as accessible and convenient as possible.

  5. Delivery time: Delivery time may vary depending on the region of Brazil you are in and the shipping service chosen. Estimated delivery times will be informed during the purchase process, taking into account the policies of the Post Office and the Jadlog carrier.

  6. Secure packaging: We care about the integrity of artworks during transportation. Therefore, our packaging is carefully prepared to ensure that the works reach you in perfect condition, protected against damage and impacts.

  7. Shipping Address: It is the buyer's responsibility to provide a valid and correct shipping address at the time of purchase. Please ensure that all information is accurate to avoid delays or problems with the delivery of your work of art.

  8. Customer Support: If you have any questions or need assistance related to shipping or delivery of your artwork, our customer support team is ready to help you. Please contact us using the information provided on our website and we will be happy to provide you with the necessary information.

Thank you for choosing Maná Marketplace as your platform for buying and selling works of art. We are committed to ensuring a reliable and convenient delivery experience so that you can fully enjoy your purchased works.